Margarida Cordo
The dental assistant and its role in the reception and care of patients
- Clinical and Health Psychologist, Family Therapist and Psychotherapist
- Teaching in scientific societies and higher education institutions (universities)
- Member of the Board and Coordinator of Rehabilitation Services (Casa de Saúde do Telhal) until 2012
- Director/ manager of CONFORSAUMEN Health Services
- Clinical activity, consulting and supervisor of professionals
- More than 150 interventions in congresses; technical-scientific and literary publications
- Member of Scientific Societies; founding partner of the Portuguese Society of Brief Psychotherapies
Nationality: Portugal
Scientific areas: Dental assistant course
6 of november, from 09h00 until 10h30
Auditorium D
Conference summary
The conference will begin with a metaphorical approach to emotions and feelings prevalent in patients, based on a brief survey of a small sample of these. It will be followed, based on acrostics, the development of the conducts and attitudes that will best allow dealing with the most likely reactions in the context of care, considering that the dental assistant is often the 1st face of the clinics.
Three pillars will be referenced for the constructive support of the intervention of the dental assistant.
It will end with another metaphor in the way of a tale in order to encourage debate.