Cassiana Tavares
Person-centred healthcare: reducing anxiety and enhancing adherence in oral surgery
- Psychologist, FPCEUP.
- PhD candidate in Occupational Health and Safety, FEUP.
- Develops education programs for healthcare professionals and organizational leaders.
- Founder and development coordinator of a private healthcare unit.
- Clinical practice and psychological coaching in recovery/maintenance of well-being and performance.
- Associate member of RHODes.
- Author of the book “The Career Bible”.
Nationality: Portugal
Scientific areas: Oral Surgery
21 of november, from 12h00 until 12h30
Auditorium B
Conference summary
Dental anxiety is one of the primary barriers to surgical treatment. This presentation summarises effective practices for welcoming and communicating with patients, facilitating motivation for treatment.
On one hand, studies with edentulous patients have demonstrated that concerns about surgery (pain, fear, and anxiety) continue to be the main barriers to implant treatment, even when removing factors such as cost. On the other hand, today information is accessible with a click, and patients want to discuss treatment details with their dentist and maintain control over the experience. More than ever, it is crucial to understand the psychological dynamics that occur in the dental office and to respond with an evidence-based practice that prioritises the well-being of both the patient and the MD.
From the perspective of person-centred healthcare, we will explore methods to:
- establish a connection with the patient;
- understand their experience of the problem and treatment;
-
collaborate in defining the treatment plan;
-
enhance motivation and adherence to the plan;
- help the patient manage their emotions;
- protect the DDS from the wear and tear of relationship management.